I was very satisfied with all aspects of dealing with Dial A Flight. The experience was stress free throughout. Professional yet friendly personal touches made me feel valued as a customer. The staff member who dealt with my travel arrangements gave me confidence that should I encounter a problem he would be personally available to deal with my concerns. Just prior to my flight he telephoned me to wish me a pleasant flight and to offer assistance with on-line check in etc. I would definitely use this company again to make my travel arrangements.