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“Failed delivery poor cx service still waiting 10 days...”

Written on: 03/01/2014 by Chunkytrunks (1 review written)

Ordered goods on the 17th December with quoted 2 days delivery. 2 days later they hadn't even processed the order . I had to email them to find out why and apparently some items I ordered were out of stock. Various emails over the next 10 were sent to try and establish what they would do and when I would get my equipment. On the 30th dec I was emailed to say they had removed the out of stock items and would process my order within 24 hours. Surprise surprise 4 days later I am still waiting for the order to be even processed . They are now not answering my emails yet I have paid for equipment.

Never ever use this company . Their cx service is the worst I have ever encountered bar none . If these people were the only ones to supply the equipment for my sport or hobbie I would give it up rather than trying to deal with them .

Visit wiggle.co.uk