Written on: 02/01/2014 by Historian999 (1 review written)
From the first phone call we were exceptionally pleased with the service. Our holiday was booked and flights organised. A follow up mail helped us to ensure we had not forgotten anything, a great touch. The person who helped us on arrival in Sharm El Sheikh represented the company exceptionally well. Very helpful and good service. Hotel was as described on the high quality e mail advertisement. On our return to the UK our flight was cancelled to Gatwick. We caught another flight to Luton and arriving at 1145pm on Christmas Eve was sad that no arrangements had been made by the provider to get us to Gatwick. This point in mentioning this was that we received a very pleasant call from Fleetway a few days later asking if all was well. The caller had great empathy. We had already expressed great things of Fleetway and this call was the icing on the cake. We have already referred four other couples to the Fleetway web site and will certainly be using the company again.