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★★★★★

“Rapid respnse”

Written on: 31/12/2013

Beside the wide range of offerings, which helped us to find a perfectly situated apartment for a family Christmas in Rome, we appreciated the rapid response of HouseTrip's staff. After the owner had not satisfactorily responded to a complaint about deficient heating, we called HouseTrip, talked at length to an understanding and sympathetic agent, and the matter was settled the next day.