written by danieldunne on 23/12/2013
I am not a big customer, I do not spend fortunes on wine ,maybe ,if I had i would have been treated a lot better, still ,i am a customer and surely that is of some value,I ORDERED 23 BOTTLES FROM YOURE COMPANY.I was told they would be here for christmas, I called twicelast week to make sure and was reassured, although not greatly.my daughters pop band stuff arrived from australia after 5 days ,and my bourbon from masters of malt after 2 .I EVEN OFFERED TO PROVIDE A PRIVATE COURIER TO COLLECT THEM, BUT TO NO AVAIL.Is it because i live in IRELAND and we are not as important ,as our good dear friends in the UK.You took my money quick enough,a service is a service sir and needs to be of a certain standard, especially if it bears the name SUNDAY TIMES WINE CLUB.now Iam off to tesco's where a bottle in the hand is better than 2 cases in the bush. thank you sir. A DISAPPOINTED CUSTOMER.