written by RAHARRIS on 20/12/2013
Ordered a pair of Five Ten Aescent shoes for my son on 10th December, shoes arrived very promptly but were too big, I contacted the company by email, they responded promptly and offered to refund the postage if I wanted to return them for an exchange. A 2nd pair were ordered on the 16th and arrived the next day. These were perfect! My money has been refunded to my account almost immediately after the returned good were received. I can ony reiterate what peorple have already said on here. This is truly a wonderful company who obviously care a great deal about their customers. I would thoroughly recommend them.