I was ordering plenty of items for Christmas at Miss Selfridge. It never arrived. I was writing several emails, then somebody replied to me, that it's not their fault, the items were 'probably lost' and I should deal this with my local post-office. I live in Prague, I was ordering from 15 stores from UK and every single items arrived, just not the items from Miss Selfridge. So I wrote another email to them, this time they hadn't even bother to reply. CUSTOMER - BEWARE !! My clothes NEVER ARRIVED to me. Don't buy online in this store, they are acting beggars like.