Written on: 19/12/2013
I ordered a pair of Nine West shoes on line on 10th December for a Wedding on the 13th. I paid for the shoes and the next day delivery charge £85.00. The shoes turned up 7 days later!!!! I tried to call Customer Services on many occasions, numerous times on the 12th but the number constantly rings out! I emailed Customer services on 12th and a number of times since and still have had no response. I had to run around on the night of the 12th trying to find a pair of shoes I should already had received as I had already paid for them....disgraceful service from a Company who obviously can take your money and not deliver!!!!!