Written on: 15/12/2013 by samm9059 (1 review written)
Each year i save my clubcard point for Christmas so i save around, 40 pound, i like to double them up which i do every year, only this year they sent me all 36 pound of vouchers in 4.50 vouchers, therefor i could not double up on anything as he has to be 5 pound to double! I was told i can put to vouchers together to make 9n pound and double the 5 and the 4 pound will go back onto my clubcard within a month! this is not on, i saved for a year to double up and now they want me to put back onto the clubcard for next year! Its a joke, and what made it worse is when i complained they just apologized! but did admit i am the the only person this has effected! its not good enough and i will make sure there are named and shamed.
Lastly the store i went to was so rude to me customer service was extremely poor and i will not be shopping there anymore.