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“worst customer service ever!”

Written on: 14/12/2013 by notimpressed. (1 review written)

i ordered a over £100 worth of items and had to send about £70 worth back due to poor quality and bad sizing. one of the dresses that i ordered had terrible stitching so half of the pattern was straight and the other half wonky - it looked like my 2 year old niece could of done better! one of the jumpers was also pictured as a long jumper and when i received it it turned out to be a cropped jumper?

I returned the items hoping to have a refund in time to buy more items for my weekend away/christmas - still not received it after 2 and a half weeks!!

i kept on emailing the company to find out why i still havent received it and when i would - i feel like ive been passed from pillar to post! i was told it would take 3-5 working days to receive the refund (this was on the 4th day) finally i received another email yesterday stating that my refund had been processed and i had to wait another 3-5 days to receive the money!!!

The company is an absolute joke - wont be ordering ever again!!!!

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