Written on: 13/12/2013
I would advise everybody to not order from this site, There customer service is absolutely appalling. I paid for my item, shipping, insurance and a tracking number and haven't received my goods. When I look at my order it just say's 'processing' even though it is way over the processing time. They state on their website that if you submit a ticket with any questions that they will reply within 24 hours but this is not the case, I have submitted tickets many times and I'm still awaiting a response. I see they have time to constantly post pictures on Facebook but not enough to respond to any of my emails or messages, also if you read some of the comments on their Facebook page you will see lots of negative feedback, I just wish i'd read all the feedback before sending them my hard earned money!!! The price's seem reasonable but not if your never going to receive your items. I can't believe they can get away with it.