Written on: 11/12/2013 by AVISISHORRIFIC (1 review written)
Bullet points so as not to bore you and have to relive the horror.
Booked a car for 10.30
Called at 10.20 to confirm everything was fine.
Went to the office AND THEY DID NOT HAVE A SINGLE CAR FOR ME TO COLLECT.
NOT ONLY THEY DID NOT APOLOGISE OR COMPENSATE - THEY WHERE EXTREMELY RUDE ON TOP!!!
ACTUALLY MADE MY GIRLFRIEND CRY FROM THE INSULTS!!!!!
WAITING FOR THEIR SERVICE RESPONSE BEFORE I TAKE THE LEGAL ROUTE.
Booking took place at BIRMINGHAM City Centre branch. Not sure if leggaly allowed to share the representatives name - but my rental took place on 07/12/2013 AM and she was the sole person there - so people responsible can find out.
AVOID AS HELL.