written by MargaretPs on 10/12/2013
Bought windows and doors from Penicuik, sales person was lovely as were fitters however downhill since then. If you have any issues with windows eg, scratches, marks, doors needing adjustments do not expect to get them fixed within 6 months. We have been promised that replacement parts have been ordered, not true. Calls that you make to the service centre are not returned, expect to sit in all day waiting on the technician who will not turn up. Absolutely terrible service, dont waste your money.