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★★★★☆
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“Excellent Basic Account”

written by on 27/11/2013

Easy to use, good customer service even for basic customers. One of the lowest unpaid transaction charge, only RBS group is cheaper. Debit card looks the same as their current account, so no funny looks when using it. Nice clean modern branches, excellent online banking and fantastic mobile banking apps. Application in person only which is a bit annoying. However, only took three days to receive everything. Balance updates immediately, reducing the risk of becoming accidentally overdrawn. This is a basic account so I don't know why other people are complaining about lack of features. This is for people who don't want and overdraft or a floor limit of their debit card. It keeps you firmly in control.

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