written by on 27/11/2013
The Optimax HE plus 31C was installed 1/2/2010 into one of our studebt houses. We had problems within weeks of it being installed and the various problems continued until it began to leak. The stainless steel parts seemed pitted and not up to a decent standard. We could not wait to have Ferroli involved and have replaced it with a good reliable Glow Worm.Not even 3 years of use is a disgrace. We will be writing to them along with our Gas Safe engineers report in hope that they will consider some sort of compensation.
Our reliable hgas engineers fitted this boiler. They probably were not aware that it is hopeless