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★☆☆☆☆

“very poor communication skills”

written by on 26/11/2013

I rang to make an application for finance. All fine was told that I would be contacted within an hour to hour and half with outcome of this. I received the call 2 hours later to ask for more info and told before 5 pm I would know if my application was successful. A hour later the woman rang back to tell me it was accepted and I could. View cars the day after but she would call me back in 5 mins with a time to go look and sign my contract. At 5.45 I received a call back from same woman saying my application was nit successful unless I went for a joint application. I stated that She had called earlier to tell me it was successful and arrange a viewing of their cars. On hearing this showcased oh I have 2 people with same name let me check. I find this very unprofessional and will not recommend nor use this company again.

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