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“Close her down”

written by on 26/11/2013

I bought my wedding dress from CC and had a terrible experience. Despite having involved solicitors she has treated my mum and I terribly. My dress had to be remade on the Wednesday before my wedding which was on the Sunday. I did not get to try it on until the Friday morning and even then they took it away for further alterations. Despite these enormous problems I was offered no compensation or even a serious apology, we had to cancel family dinners and all my beautician appointments had to be rescheduled. Additionally they did not even bother to send someone to help me put on my dress on the day, I had not tried it on since their last alterations on the Friday.
She acknowledged her mistakes by sending me flowers and remaking the top section of my dress, but I was not compensated. She gave me no refund, discount, nothing complimentary, nothing.

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