Written on: 26/11/2013 by LucyAFryer (2 reviews written)
Ordered "Next Day" Flowers on a Saturday. Website repeatedly assured us of delivery on Monday. Didn't arrive. When I complained, they said their terms and conditions specify 48 hours. I looked, they don't. The terms and conditions suggest allowing 48 hours for POSTAL delivery. But their website actually doesn't offer postal delivery. The website offers "Same Day" or "Next Day" courier delivery.
Their T&C's state under Paragraph 83. "We give no warranty and make no representation, express or implied as to... the truth of any information given on our website; the merchantability or fitness of the goods... compliance with any law.... non-infringement of any right.
That pretty much says it all. In other words, they feel free to lie on the website, not deliver when they say they will, to provide unfit goods and to operate outside the law....