written by jgl1950 on 25/11/2013
Hi,I don't usually write reviews but felt I had to on this occasion. I have been wearing glasses since I was 2 years old, almost 62 years now and I have dealt with small indipendant opticians for the most part then I tried specsavers, what a disaster, offered free varifocals then told me not possible with my prescription would cost me over £300 , lets say I got a little annoyed so I went to vision express and after some in depth discussion got some satisfaction, appears I know considerably more than the part time staff employed by these companies anyway was told a week to ten days, finally got my spec 5 weeks later and left the shop with badly fitting frames after 4 attempts to adjust. I needed a second pair so looked on line and found Ozeal, entered all details and received quick response saying may take 3-4 weeks, one week later they arrived by 1st class post, popped them on and can only describe as perfect, I am very impressed by quality, service, price and customer communication. Well done Ozeal!!!!!!