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“Superstar service!!”

Written on: 24/11/2013

I have booked holidays thru' Netflights for several years,having received excellent and polite service as well as normally either the cheapest or within a few pounds of the cheapest. Your staff are always polite and actually try to help and provide easier solutions,However, this year I monumentaly messed up our bookings and only discovered this 36hrs before i was due to fly and on a sunday morning!Thankfully you have a 24/7 helpline,your staff were extremely helpfull,put me at ease when i was very stressed,resolved the issues,returned my calls when they said they would and basically saved me from having to just write the holiday off and re-book.I would like to take this opportunity to thank all Netflights staff for all their efforts,it is very much appreciated.You're very good when things are going well,when they don't you're even better !! Thankyou all.

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