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★★★★☆

“Good quality, friendly service”

Written on: 24/11/2013 by SimonBristol (1 review written)

After a lot of research on the net I chose Drivalia which turned out to be a good choice. The service was excellent, the collection minibus was waiting for me at the airport and I was off straight away, unlike the massive queues at the big hire company desks. The depot was only a couple of minutes away and in the same place as all the big name hire companies; the staff couldn't be more friendly and helpful. The car I hired was a Fiat 500, which was the cheapest option & great value, in spite of that it was really new and clean and not the basic model, which I was expecting. I had to drive all the way down to San Jose and the car was comfy, quiet, well equipped and fun to drive. One thing I didn't like was having to pay for a full tank of fuel, even though I had not selected this when booking; however although the fuel was over-priced (as expected) considering the cost of the car hire, it was still good value. Would recommend above the big hire firms and will definitely use again.