I have used LCN for my business domain and hosting for a few years now and they are clear and easy to use and always let me know about maintenance or outages (which are extremely rare).
I love that when I have a problme (again rare) there is a clear and easy way to contact them and they fix problems - even small ones- very quickly and you always feel there is a real person at the other end of email or phone who is genuinely there to help.
It's not often I have to contact LCN as they are so reliable but when I do it is a smooth, simple process.
As a small business user with 3 domains and hosting packages I know I am being looked after and supported so I would never go anywhere else.
I recommend them to all new businesses and will continue to do so.