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“Employ real bullies to make unaware customers switch”

written by isolaster on 20/11/2013

I got a phone call 9am in the morning by a guy who without introducing who he was told me that the landlord asked him to call us to arrange the new electricity contract for the business premisses we were looking to rent. Although I straight mentioned that we haven't signed any contracts yet, he said it was not a problem. I was confused, but since the landlord earlier mentioned that we will have to take care of the electricity contract somehow I assumed I had to go ahead with it.

He than quoted a couple of energy supplier's prices all way above what he quoted for Opus, so I just said let's go ahead. He than told me that he can fix the prices for three years which I was quite happy about, but still confused not understanding properly what was going on. At some point he said let us now arrange a direct debit and that he would put me on a secure line. I didn't realise still what was going on and let him know our details and he nicely tied us into a 36 months contract. Tried to call him back later but he gave me a false number and by the time I found out which supplier he tied us up with (opus) our contract has gone through.

We are now tied down for 36 months!!! and there is NO WAY OUT other than moving out of the premises.

I admit that this is my fault as well, but I was caught by so much surprise that I can still not believe that it happened to me. I think I am a well informed person who makes decision based on research, but due to the nature of the call I still found himself in such a messy situation. I believe that other people must be tricked left right and centre by this company.

I really feel sick that people like him operate legally conning others into contracts without properly letting one know what he/she is going to be entering. This sector has to be regulated as

I still don't know how the provider will turn out and if we will be treated like this further, but my first experience is so Terrible with them, that I feel sick to the core by them and already thinking maybe not even going through with the contract.