Written on: 20/11/2013 by Sangster75 (1 review written)
I've worn a pair of Nike Siege 2 sunglasses for marathons, triathlons and other sporting events for the last 5 or 6 years but the nose bridge was showing serious signs of wear.
After searching online, I found SSO and a replacement nose bridge but unfortunately the website link didn't work.
I rang to ask the best way to order the nose bridge and the lady was able to fix the site, check the stock level and advise that if I placed the order within the hour she'd be able to process it and get the nose bridge in the post that day.
Order submitted, email confirmation received and I thought that would be that but two days later I received an email asking if I'd received the package and if it was what I needed.
I got home to see my package delivered, I replaced the nose bridge and my trusty Nike Siege 2 live to see me through many more events!
Great initial service, amazing sales support and fantastic follow up service