written by pogle63 on 19/11/2013
I created an account today at Virgin wines to take advantage of a money off voucher seemed like a good idea.
It would appear that during the creation of an account you will at some point be signing yourself up to receive more wine and be billed for it UNLESS you tell them not TO.
I had unwittingly signed up to a £25 a month WINE BANK account which I really did not want.
Luckily I paid my voucher balance using Paypal and logged into it and have removed Virgin Wines from my accounts list so they won`t be able to take anymore cash.
I am surprised that a company carrying the Virgin brand name operates in such a Murky and underhanded manner. Clarity is definitely not one of their strong points.
Defending their actions by accusing people of not reading the reams of terms and conditions is not a good way to do business.
I will be closing my account completely tomorrow.