written by becomethecat on 17/11/2013
Well, my review is no different than some of the existing reviews and the reason is that my experience has been same/similar as others'. They have a terrible service. They apply extra charges at their will and don't even tell you why. Even in you ask them, all you will hear is that - additional charges can be there and we can not be held liable in such event as per the user agreement. How happy it can make someone, one can easily imagine. Man if you are applying additional charges at least inform clients in advance OR at the least reply to their support tickets satisfactorily and with courtesy. Don't just talk about the policy/terms/agreement cccrap. I have already started looking for alternatives and hopefully I'll get rid of them very soon. My advise to everyone is just stay away from them unless you really like banging your head on a wall at midnight.