Written on: 13/11/2013 by LilyD (1 review written)
The staff is helpful. I had to cancel my order because the checklist required to travel with children was provided after the payment was made. I would call the office and speak to a staff person before obtaining passports for children. I would of liked a full refund but they kept $35.00 for each child even though there was no paperwork exchanged.
I don't like when businesses keep money when services are not rendered.