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“Wrong Account Number”

written by on 12/11/2013

My 16 year old daughter opened a savings account with N&P as its our local building society, so that she could have her wages paid in from her first job, the only problem being that N&P show a zero as the leading figure of the account number on all correspondence with her which makes the account number 1 digit too long. Just delete the Zero said N&P when I rang up to ask where my daughters wages had ended up. How many people would know to do that! They are a 2 bit, useless, uninterested, amateur, inefficient waste of space - its easy to see why they were rescued by the Yorkshire, but difficult to see why the Yorkshire hasn't begin to change the indifferent attitudes that exist.

How on earth can the N&P issue bank statements etc with an incorrect account number printed on it and then blame the customer - Appalling!!!!!

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