written by njeans on 12/11/2013
I ordered the North Ridge Elbrus Down Jacket with 80/20 duck down, costing
£57.87, reduced from the retail price of £150.00. However, when I went to collect the item from my local store in Sheffield, I was presented with the North Ridge Elbrus II Men's Down Jacket with 70/30 duck down, costing £60, reduced from the retail price of £120 - a significantly inferior product. How hard can it be to find the correct item as ordered?