written by Kawai on 09/11/2013
Outstanding Service! From the minute we phoned CR Smith to make an appointment for a Salesman to come and give us a quotation for new windows and door to the time the Installers left on the day of completion was simply a 'breeze'. The Salesman came when he said he would...no sales pressure...just a pleasant discussion about what we wanted and the cost. The installation was fast and clean...the fitters polite and precise...and any mess was tidied before they left. There was no hassle at any time during the installation. The cost may be a little higher than other firms but well worth every penny. We have no adverse comments to make as the whole experience was extremely satisfactory from beginning to end.
I would add that we received the same prompt and efficient service when we had a slight problem with our door. This was dealt with immediately with the same courtesy.