written by on 09/11/2013
I took measurements of my door and sofa. I was promised that the sofa will be dissembled and will go through the door.
They were very inflexible about delivery times and the sofa was not dissembled. They dissembled on site and wouldn't go through the door, but easily through the window. They refused to help the builders on site to just lift it up, for insurance reasons.
The arrogance and rudeness was shocking!
I called the store and was told that is my problem and incredibly unhelpful about options.
All they care about is getting your money, once that, you are at their mercy.
Definitely would not recommend them.