Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2329206

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Where is my breakfast?”

Written on: 08/11/2013

It seemed from the check in at the hotel that my booking was either not passed through or the hotel could not find it. Now that I think about it, I paid online and I also paid at the hotel. I need to check my statement to see if I have paid twice. Not sure if this is a hotel issue or not.

I was a little embarrassed when I went down for breakfast and was told that breakfast was not included even though I am confidante I selected the opinion during the booking process. I know because I was surprised that breakfast was not included and it was almost £10 extra on my bill.

It was a very long day after getting up at 4:30 and getting to the hotel after 18:30. I was tired and was not asked any questions as my booking was prepared. Handed over my card, paid and went to my bed.

Have I been charged twice, need to check. Was this a fault with the hotel or late rooms, I would have hoped the booking process between the site and the hotel would work seamlessly. All I know at the time of writing this is that I turned up for breakfast and I was turned away.

Visit laterooms.com