written by on 06/11/2013
Countrywide Residential lettings deserve a 0 star status. They are by far the most incompetent company that I have ever come across. PLEASE READ THIS REVIEW AND STAY WAY CLEAR OF THEM as you will experience nothing but headaches. There is a serious lack of organisation, communication, and competence in their company.
On our move in date the property was in such a bad way that I wouldn't even wish it upon rats to live there. It was promised that they would have it all sorted by the time we moved in however it was not thus delaying our move in date.
When we paid our first months rent we were then contacted to say we had an outstanding balance. It turned out that the buffoons had provided us with their old account details instead of the new ones.
We received a reduction due to all the issues we have had because of Countrywide Residential Lettings only to be contacted by the collections department again to let us know that we have an outstanding balance equivalent to the reduction.
This company quite simply does not know what it is doing. A monkey would have better organisational skills...