written by fotherja12 on 03/11/2013
The 3 of us travelling to Turkey had an awful experience with Travelup. They incorrectly booked one of our flights despite it being right on our E-Ticket. Also after noticing on our E-Ticket that they hadn't booked us baggage, we rang up to enquire. They told us that it was a mistake and that we did have luggage included. This was a lie which ended up causing us a lot of hassle and costing £90. They were rude and unresponsive when we complained to them.