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★☆☆☆☆

“Mis-booked Flights!”

written by fotherja12 on 03/11/2013

The 3 of us travelling to Turkey had an awful experience with Travelup. They incorrectly booked one of our flights despite it being right on our E-Ticket. Also after noticing on our E-Ticket that they hadn't booked us baggage, we rang up to enquire. They told us that it was a mistake and that we did have luggage included. This was a lie which ended up causing us a lot of hassle and costing £90. They were rude and unresponsive when we complained to them.

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