Written on: 29/10/2013
Saw a pair of Berghaus boots in-store. Got some great advice. By coincidence found the same pair online with a promotion on them shortly after being in the store. Telephoned customer service, got a very polite and responsive lady on the phone, explained the deal, it was looked at immediately and within 5 minutes I had an e-mail with the price Go Outdoors would do them for. 24 hours later the boots were purchased at the stated price with no fuss or bother. Great service all round.