Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2311824

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Beware new builds!”

written by on 29/10/2013

Rang uSwitch to get electricity & gas price comparisons only to find they do not recognise my post code. Admittedly, my address is a new build but as it is almost 12 months old I had anticipated a company such as this would have up-to-date technology! A bit concerning when they're trying to find you the best deal. The call centre operative offered very little in the way of help/advice so I had to speak to Customer Services - they wanted to use a generic post code based on the area where I lived and I would have to contact any companies directly to switch. Sort of defeats the whole purpose of their organisation... Sadly I won't be recommending - you need to work on your customer service guys!

Was this review helpful? 0 0