Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2310540

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Hotel rating farce”

Written on: 28/10/2013

Hotels rated as 5* with attentive staff?
How are hotels rated??
Does attentive staff mean only if you tip??
Why are customers treated differently if they DONT complain??

We had the misfortune to stay at Grand Hotel Sharm El Sheik . In all our travels all over the world we have NEVER met staff who EXPECT / HOVER over you for a tip and IGNORE you if you do NOT tip!

We have stayed in all sorts of hotels and BB's all over the world many 3rd world countries where you expect nothing but the very basic needs! However, when we stay in a 5* hotel in a popular holiday resort we expect cleanliness, edible food and polite staff. None of which we had, despite complaining several times - each time staff saying our complaint will be rectified/passed on to relevant people, all the time laughing and turning their backs!