written by Gregory.C.David on 28/10/2013
WORST EXPERIENCE EVER...BAD PRODUCT, BAD CUSTOMER SERVICE
My Daughter sacrificed her evenings and summers for over a year to save up money for her first motorcycle. She insisted on being responsible and paying for it herself. She invested that money buying a motorcycle, brand new, from Mega Motor Madness. It is a 250, Roketa, by Jonway. It has been the worst purchasing experience in my 41 years.
1) The new bike came with a failed battery. We turned that in to the warranty department 2 months ago and have yet to get the replacement. She had to buy a new one locally out of her own pocket.
2) The title came wrong and had to be redone.
3) When she finally got it on the road, she parked it at work it would drain the battery to nothing before her shift was over.. Leaving her stranded at work at midnight !!! After This happened a few times, I discovered that The Anti-Theft alarm was drawing too much power. I had to unplug the anti-theft module to keep the motorcycle from stranding her. The multiple, deep discharges this issue caused almost destroyed the new battery she had to buy.
4) The Drive Pulley fell apart while driving on the highway !! How can they, in good conscience sell a product where the transmission disassembles at highway speed ? The bike had less than a 100 miles on it at the time. I turned that in to your warranty department as well and have gotten no parts or support in months !!!
This bike is a lemon, and the company has done nothing but delay and make excuses. We have had enough