Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2310029

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆

“website great, phone service awful”

Written on: 28/10/2013

Placed an order with Uttings, prices good, website clear and easy to use, I then received an email stating the address on the card did not match the address given. I confirmed the exact address with the bank and then called Uttings which is when it all went wrong. After confirming the address letter by letter line by line I was told it still would not go through, which is fair if the computer says no it says no so I paid with a different card what was disappointing was the attitude and tone of the person I dealt with and the sarcastic comments, I would hate to have a problem and a real complaint.

I eventually got to the bottom of the problem and it was to do with the line on which my house number is, I called Uttings just so they would be aware if they had a similar problem but encountered the same voice who grunted a few times and then ended the call.