written by on 28/10/2013
I did my homework and was going to switch online to another energy supplier. I just wanted more information about uSwitch, as its so easy to use a service and find you have made a big mistake. I called and spoke to an advisor. She was very pleasant and clearly wanted to help by providing the facts without trying to persuade me to go with a specific Energy supplier.
It reminded me what great customer service can be like, when we are so used to doing everything online with no personal interaction. Definitely a big plus.
If you are thinking of switching Energy suppliers and want to use uSwitch I certainly would recommend uSwitch. If you do your homework before hand it will make the process a lot easier.
Steve