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★★★★★

“Sympathetic and expert staff. ”

Written on: 24/10/2013 by DJQ1 (1 review written)

Both members of staff involved listened well, did not bat an eyelid when complex needs described and immediately set about trying to find solutions. The first gentlemen was helping in the department but still had a good grip on stock and once the footwear colleague was free, he gently left me in her hands to return to his own area. He handed me over well and clearly so I did not have to explain everything all over again.

The ladygirl not only expressed an interest in helping out but also in campaigning to find our more about the products from the suppliers and encouraging them to have more flexible systems. It was clear that she was enthusiastic about her work

She also helped me to get a great price and to add the 'cream' - a great discount.

All staff met were courteous, not pushy, polite and friendly.

So thanks to all involved. Will be back again and have already recommended the Bristol store to others.

Great instore expereince.

DJ