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★★★☆☆

“good and bad”

written by phanomk0rn on 23/10/2013

I applied for their credit card and initially got refused back in September and appealed due to info on my experian report being incorrect. Hence to say I got accepted once I explained my situation to their underwriting dept. It took me 1 month to receive my card due to having to provide id and proof of address by getting it validated by the post office for a £7.50 fee got the card regularly phone their customer service and I get through to the Scottish call centre. Not happy telephone manner like my barclaycard call centre did put me off a little. But I dont tend to be calling them unless I have an issue which I am being careful and making sure I rjn my account in good order . I am waitjng for my points to be transferred to avious automatically so lets see how that pans out.

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