written by lubosghirl on 22/10/2013
Have been going to Craig Tara for the last 3 years,twice a year.Just back yesterday from a long weekend break for my wee boys 3rd birthday. How dissapointed was I. Went to check in waited 15 mins before anyone acknowledged I was there , only one person in front of me. When I was attended to I was so please to find out our caravan was located in the golf village. We arrived at our caravan and I was disappointed as soon as I walked in. I booked a prestige,this was not prestige caravan. It just didn't feel or smell clean. I read the guest feedback card and it took 3 maids to clean the caravan it should have been immaculate. They set our dining table up with dishes and wine glasses , they where all dirty I had to wash them all. Beds weren't made properly found crisps and small toys underneath the beds also in wardrobes. The kitchen units,lounge furniture where covered in finger prints and where also sticky. The arcades where also very tired and dirty, alot of the machines didnt work but was quite happy to take your money. The only decent place was the mash and barral staff where very hard working and food was great,we ate food there every night. It's such a shame that we had such a bad experience as I have always praised craig tara enough.Sorry to say I won't be going back,read so many great reviews about Butlins so that's where we will be going next year