Written on: 22/10/2013
Being something of a novice to on-line booking when it comes to holidays I was a little apprehensive and cynical about it. When I submitted my details and was told I '... would be telephoned within 24 to 72 hours....' I decided I wouldn't hold my breath - especially as I this was a Friday. However, I was contacted the following day by a very helpful, extremely efficient Agent, who was only too happy to call me back with further details to make sure I was happy with the arrangements.
Great customer service - thank you!