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“Amcor Portable Air Conditioner is JUNK”

written by ladymarym on 18/10/2013

I purchased an Amcor portable air Conditioner and used it on a limited basis for 2 summers. Contrary to claims, it was very loud...I could not use it when playing music, having a conversation, watching TV etc. and had to be out of the room while it was on. The first year the cooling unit worked to a limited extent,the 2nd summer it had barely any effect and the motor got louder. When I turned it on the 3rd summer, the cooling function did not work at all and the motor sounded like a freight train! I called/emailed the Plasma Cool Troubleshooting office several times and the only advice I received was to "try unplugging and replug it", which had no effect. This was the only so-called "assistance" I ever received! Thereafter, whenever I tried to contact the company my calls/emails were ignored. I then had an air conditioner repair technician examine it and he found that there was a defect in the inner coils and that the freon had completely leaked out. I tried repeatedly to contact the Plasma Cool people again, to no avail. After spending over $700 on this machine, I had to throw it in the garbage. DO NOT BUY AN AIR CONDITIONER FROM THIS COMPANY!