Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2288350

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“WATCH OUT! ”

Written on: 16/10/2013

I was silly of ordering flowers through Arena without checking the shocking reviews below and I was another victim of their disgusting service! I ordered flowers for my sister's wedding and they never arrived. As it was a Saturday eve when I realised , I had to wait until Monday so customer service was available! After speaking to them they never explained what happened and finally they sent the flowers which of course arrived 2 days after the wedding! My surprise was that £92 flower arrangement arrived with a card. This card was supposed to have a copy of what I wrote on the website; however instead of a printed copy, it was horribly hand written with unrecognisable words. HOW EMBARASSING! !! I had to call 3 times, send 4 emails chasing for an explanation and get my money back! I got an email back with an apologise offering 10% discount. What a joke! Arena flowers is a joke and I will do all I can to spread the word around UK, Brazil and the rest of world! I WANT MY MONEY BACK!!!!!!!

Visit arenaflowers.com