Written on: 15/10/2013
I found First Found reasonably good for on-page work, however, this is where their SEO 'expertise' appears to end. There was no pro-active off-page work done, just a few dubious free directories.
Their sparse 'reports' came back telling me where one specific key phrase was listed on various search engines (including AOL and Bing), rather than tell me where all, or even a few, of my keywords were listed on the main search engine I was interested in - Google. I ended up doing my own keyword position report.
To be fair to them our key phrases moved from about 45th to 29th, on average, over the 6 months we used them. However, this was a completely 'non-optimised' site and the progress stopped in the last 2 months, I suspect due to the lack of any more SEO being done after the initial on-page work and directory listings.
If you know nothing about SEO and you need the initial on-page optimisation done, it may be worth using them for a small amount of time. If you want a dynamic and proactive SEO company to take you to the top of search engines then I don't think these will be the right people for you.