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“Fraud and Theft - No common decency to reply/answer”

written by chloe_svendsen on 13/10/2013

Hi there...

It seems I am not the only one having mayor fraud issues with CM.

My husband and I purchased a 9 night Australia on Radiance Of The Seas with CM in which is set to sail on 01/12/2013.
After purchasing the cruise, CM sent a couple of emails confirming the purchase and etc.
In one of those emails, CM stated that the next time they contact will be for the Roll Check.
CM stated the final Roll Check email will be sent 8-12 weeks prior to the cruise.
It is now 6 weeks prior to the cruise and still I have not heard from them.

I have sent countless emails (25-30) to CM over the past 3 weeks.
I email every single email address CM have provided and sent in the past.
However each of these emails seems to bounce back stating “email address does not exist”.
Or the emails comes back as been “read” but no one is replying or answering my enquires.
I also contact CM support directly off the website, back they said they cannot assist and will pass my enquires onto CM reservations.

I am extremely angry and annoyed and looking into taking some legal action or etc.
If anyone is experiencing the same problems as I...
Please contact and let’s put our thinking cap on and put a stop to company like CM.

Chloe - Australia