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★★★☆☆

“communication poor”

Written on: 11/10/2013

Booked hotel, luckily noted down booking reference. Had expected an e-mail confirmation but nothing came. It was only then I realized my booking had not been made directly with travel republic and not with hotel. In future, will book directly with hotel. Quite worrying when no e-mail confirmation arrives and money has been taken from credit card.