Written on: 11/10/2013 by finnster01 (1 review written)
I ordered my bike through Mail Order Bikes as they had a flash sale on and I saved £80 on the list price, I was initially a little suspicious as it was such a bargain. But I very quickly had a confirmation email confirming the order and a few days after my nice shiny new bike!!
The communications were fantastic along with the price.
Unfortunately the stand on the bike broke very recently, I contacted Mail Order Bikes who sent out a new one within 10mins of receiving my email telling them it was broken - amazing!!!
Its a shame other companies dont take customer service as seriously as Mail Order Bikes!